Store Phone Call

Hello,

I wanted to take a minute and let everyone know about a new feature that is available if interested.

If you are currently using Telegram to acknowledge online orders, you can now receive an automated phone call to the store if an order is not acknowledged.

None of us want to miss online orders and this is one more fail safe to make sure all orders have been acknowledged.

In order to setup this service, login to Advanced Settings and scroll to the Online Contacts section. Right below that, you'll see a "Phone Call Follow-Up" section. Simply check the check box and click on the Save button. You can also change the number of unacknowledged messages before the phone call is placed.

The phone number that will call the store is a Kissimmee, FL phone number. Just so you don't think it's a SPAM call. 

As always, reach out with any questions.

Bret & Colleen

 

Favorite Flavor Is Mobile

Did that headline get your attention?

We've been fielding the request to make Favorite Flavor mobile for many years. Well...It's finally here. Sort of.

Many stores have become comfortable using the On/Off toggle of store flavors in mobile Boss. Whether it be for your online menu or your online store. We can now leverage that feature to send your Favorite Flavor texts and/or emails.

Here's how it works. At 3:00 PM, The system will check for any flavors that have been TOGGLED ON that day. It will then automatically send your emails/texts to your subscribers for those flavors. It's that simple.

Please let me know if you are interested in using this new method to send your Favorite Flavor emails and/or texts. This is not the default setting and needs to be "turned on" in the database.

Thank you,

Bret & Colleen